Job Details

Tech Support Analyst-Advanced

  2022-08-30     East Carolina University     E 5th St, Greenville, NC  

AV Designer & Programmer

East Carolina University

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state- of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

The Audiovisual Design and Engineering (AVDE) team is responsible for new AV solutions across ECU with the primary focus being academic spaces. This includes AV design consultation, control system programming, turn-key AV system integration, and project management of all aspects of an AV install. AVDE is also responsible for developing, maintaining, and implementation of AV standards across the university.

As a AV Designer & Programmer, you handle these tasks: 

  • Tier Three AV Support
  • AV System Programming
  • AV System Monitoring and Reporting
  • AV Installation Quality Assurance
  • AV Project Coordination

While working as a AV Designer & Programmer, enjoy these perks:

  • May be eligible to participate in a Remote/Flexible Work Arrangement (FWA) program
  • Generous leave time and paid state holidays
  • Attractive pension plan 
  • Tuition benefits
  • Comprehensive health care benefits 
  • See additional information about working at ECU:

We are looking for a candidate with these preferred skills: 

  • Crestron Control System Programming
  • Extron Control System Programming
  • Industry Training and Certifications by AVIXA, Crestron, Bi-Amp, and Extron
  • Knowledge of Windows and Apple Operating Systems
  • TCP/IP Networking
  • Videoconferencing
  • Experience in Audiovisual Systems and Associated Equipment
  • Customer Service Experience

Additional details about the position, including the full job description, qualifications, and instructions for submitting application materials may be found by accessing this link: Applicants must complete a candidate profile online via the PeopleAdmin system and submit the documents requested in order to be considered for the position.

East Carolina University is an Equal Opportunity/Affirmative Action Employer.

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