Job Details

Job Description
*Description*
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Efficiently and courteously obtains information to register patients in the clinical management system to assure accurate and complete demographic and payer information. Performs associated clerical duties including obtaining signatures for patient consent, verifying insurance information, generation of point of service bills, etc. Will complete other duties/task as assigned
Responsibilities:
* Patients and their families are served compassionately when gathering necessary demographic information in completion of the registration process. Also assists patients/families by directing, escorting them or providing maps to other areas of the hospital as necessary to assure we provide “very good” customer service to our patient population. This will be done by managing the gaps in expectations and acknowledging inconveniences. Physicians depend upon copies of ER, admission and outpatient reports for patient follow-ups. Clinical and Diagnostic Services depend upon a speedy and proficient registration to expedite patient care and maintain schedule to assure customer satisfaction. Assists security with visitor control in the each registration area. The Patient Accounting Department depends upon accurate registration information to expedite the billing process. Health Information Services relies on registration.
LENOIR
Other information:
* *EDUCATION *
* HS diploma required. AS in Medical Office Technology, Health Information Technology, or related degree preferred. Completion of Medical terminology course preferred.
* *EXPERIENCE*
* Previous experience in customer service/reception preferred. Medical office experience preferred*.*
* *LICENSURE/REGISTRATION/CERTIFICATION*
* None required*.*
* *OTHER SKILLS AND QUALIFICATIONS*
* Must possess excellent customer relation skills and is a team player. Basic computer skills. Typing speed of 45 wpm Ability to prioritize work during peak volumes Ability to use calculator and perform simple math.
* *WORK ENVIRONMENT*
* Limited exposure to blood borne and air borne pathogens requiring minimal use of protective equipment. Limited radiation exposure due to use of VDT when registering patients. Stressful work due to fast paced environment (ER) and rotation of shifts.
* *PHYSICAL REQUIREMENTS*
* Basically sedentary with some walking to other areas of the hospital. Ability to lift 30 pounds and reach heights of at least 5 feet.
* *AGE SPECIFIC SERVED*
01.9210.4124
*Job Details* Legal Employer: Lenoir Health
Entity: UNC Lenoir Health Care
Organization Unit: Ed Registration
Work Type: Per Diem
Standard Hours Per Week: 16.00
Work Assignment Type: Onsite
Work Schedule: Variable
Location of Job: LENOIR MEM
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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*Our Mission*
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
*Who We Are*
UNC Health is a not-for-profit integrated healthcare system owned by the state of North Carolina and based in Chapel Hill. With 15 hospitals across the state, UNC Health is committed to empowering health, not just health care. From Magnet recognition to being named Forbes' top-ranked healthcare system employer for women in the entire Southeast, we're proud to say that our hard work is consistently recognized, awarded, and celebrated.
UNC Health and our 40,000 employees, continue to serve as North Carolina's Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world-class research conducted in the UNC School of Medicine, translating that innovation into life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.
*UNC Health for Me*
Learn how UNC Health is supporting teammates, both personally and professionally, throughout their journey with UNC Health. UNC Health for Me is UNC Health's commitment to teammates from recruitment to retirement that includes ways we welcome, engage, develop, care for, include, and value our teammates. As part of our ONE UNC Health initiative, UNC Health for Me employs strategies to strengthen our world-class team and ensure we achieve our mission. Watch the video below to learn more!