Job Details

Federal Work Study - Central Ticket Office Assistants

ECU Department of Student Life is currently seeking several Central Ticket Office Assistants. This will be a part-time position that supports the functions of the Student Center by providing services in the Central Ticket Office. The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate. The CTO Box Office Assistant is expected to fulfill the following general roles and responsibilities:

• Cash Handling: be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point-of-sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.
• Technical Skill: Operate Paciolan computerized ticketing software (after training), handle minor issues with ticket printers and ticketing software before escalating to supervisor.
• Clerical Aid: Be able to maintain logs, answer telephone calls and relay messages appropriately if contact from a supervisor is required. Be able to operate common office equipment such as computers, copiers, calculators, fax etc. Process outgoing mail according to established procedures.
• University Representative: represent SL and ECU professionally and with a positive attitude, handling inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the CTO and performance venues.

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains:

• Effective Communication
• Accountability/Integrity
• Professionalism
• Cash Handling
• Problem Solving/Effective Reasoning
• Initiative
• Conflict Resolution
• Teamwork
• Adaptability/Resiliency
• Organization/Planning
• Technical Skill

GPA Requirement - Minimum of 2.0

To be eligible for Federal Work Study positions, students must qualify and receive an award from the ECU Financial Aid Office. Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws.

Required Documents

1. Curriculum Vitae/Resume
2. Federal Work Study Hiring Authorization