Job Details

Anew Behavioral Health Medical Services Coordinator

Anew is an outpatient behavioral health provider that helps individuals facing mental health and substance use disorders.

This position is highly technical, analytical and detail-oriented with considerable variety and complexity.

Essential Functions/Duties & Responsibilities

• Provides administrative support for the department Directors and Providers as requested.
• Contacts clients in response to their initial concerns, providing Directors or others with information to resolve concerns. Create database to track and document interactions and resolution of issues.
• Build, maintain, and optimize complex data models that track multiple data points such as client status and compliance, Medical Services and nursing compliance, policies and processes, historical volume data to forecast future capacity needs for multiple states.
• Receive, sorts analyze and summarize material for the preparation of reports; maintains confidential internal departmental records.
• Prepares advanced word processing, spreadsheet, and presentation documents as assigned.
• Interact with multiple interdepartmental associates, supporting the departmental standards of courtesy, collaboration and professionalism.

Qualifications & Requirements

Education and Experience: Associate's degree in healthcare management, business analytics or information management/analytics and 3 years of progressively responsible medical administrative experience. An equivalent combination of experience and training with certification which provides the required knowledge, skills and abilities may also be acceptable.

Knowledge, Skills and Abilities: Highly skilled communicator, serving to communicate with clients clearly and compassionately. Timely, accurate documentation of all client interaction. Experience with and thorough knowledge of behavioral health or general medical office practices and procedures. Knowledge of licensing, DEA, HIPAA and confidentiality requirements, electronic health records, proficiency with MS Office Software programs including Outlook, Word, Excel and PowerPoint and other programs.

Ability to independently plan, organize and carry out work assignments; ability to analyze and prepare statistical and other reports, licensing tracking and competency certifications. Skilled communicator orally and in writing, ability to maintain positive business relationships with other employees, agencies and with the public; ability to work with information that is both sensitive and confidential in nature; ability to review the work of others as assigned.

Special Requirements: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification.

Work Environment/Working Conditions/Physical Demands: Usual remote office working conditions. In the performance of job duties, the employee is frequently required to sit; talk or hear, walk; use hands to grip, handle, and feel objects, or controls; and reach with hands and arms.