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Assistant Store Manager

  2026-07-16     Kimbrell’s Home Furnishings (Furniture Distributors, Inc.)     Greenville,NC  
Description:

Assistant Store ManagerJob SummaryThe Assistant Store Manager supports the Store Manager in overseeing daily store operations, credit functions, and team performance. This role is responsible for driving operational excellence, ensuring credit compliance, developing team members, and delivering a high standard of customer service. The Assistant Store Manager plays a key leadership role in fostering accountability, professionalism, and a positive, results‑driven store environment.Benefits401(k) matchingBonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceEssential Duties and ResponsibilitiesSupport overall store operations, ensuring adherence to company policies, procedures, and performance expectationsLead, coach, and develop team members to achieve operational, sales, and customer service goalsProvide performance feedback and assist with employee relations, including coaching and disciplinary actions as neededSupervise store operations and staff in the absence of the Store ManagerEnsure a high‑quality customer experience through professional service, showroom presentation, and active merchandising supportAssist with showroom organization, product placement, and maintaining clean, sales‑ready displaysDrive sales growth through customer engagement, promotional support, and community involvementSupport sales activities, including assisting customers and ensuring team execution of the company sales modelOversee credit and collection processes, ensuring compliance with company policies and applicable lawsAssist with customer account management, contract negotiation, and documentation accuracyMaintain financial controls, including cash handling, payment processing, deposits, and recordkeepingEnsure proper handling of customer information in compliance with privacy regulationsSupport administrative functions, reporting, and daily store organizationMaintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as neededPerform other duties as assignedKnowledge, Skills, Competencies and AbilitiesStrong leadership, coaching, and team development skillsCustomer‑focused mindset with a commitment to service excellenceKnowledge of retail operations, sales practices, and credit/collections processesHigh level of integrity, accountability, and professionalismStrong organizational, problem‑solving, and decision‑making abilitiesAbility to enforce policies while maintaining positive team moraleEffective communication and conflict resolution skillsFinancial aptitude with basic math and recordkeeping proficiencyAbility to manage multiple priorities in a fast‑paced environmentRequired QualificationsHigh school diploma or equivalent preferred; equivalent combination of education and relevant experience will be consideredPrior leadership or supervisory experience in retail or a related environment preferredExperience with sales, customer service, and/or credit or collections processes preferredAbility to handle cash, perform basic financial transactions, and maintain accurate recordsAbility to lift or move up to 50 pounds as neededAbility to operate company vehicles when requiredDemonstrated ability to lead teams and support business operations effectivelyBilingual (English‑Spanish) ability may be a plus based on specific store staffing needsKimbrell's Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.#J-18808-Ljbffr


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