Job Details

Program Coordinator, Student TransitionsEast Carolina University is seeking a Program Coordinator to oversee student transition programs that support first-year, sophomore, and transfer students in building community and engagement. The role reports to the Director of the OST Involvement Ambassador Program and involves coordination of the Involvement Ambassador program, development of student programming, administrative duties, and support for university events.ResponsibilitiesPrimary functions include coordination of the Involvement Ambassador program, creating programming for first-year students (both new and transfers), and coordinating the sophomore student experience.The Involvement Ambassador program connects new students (freshmen and transfers) to engagement opportunities at ECU so students can build community and improve their sense of belonging.Through meetings, presentations, tabling, and events, the Ambassadors coach their peers about why it is important to get involved and how to take the first steps.Report to the Director of OST Involvement Ambassador Program (40%).Manage student participants, including making assignments (over 1,200 transfers and 4,000 freshmen), managing caseloads and interactions, providing support to mentors, and intervening when appropriate.Design and implement a training program for Ambassadors that includes informational interviewing, referral techniques, campus resource information, and engagement opportunities. Trainings will also be based on trends and needs.Connect and refer students to resources that support student success (including the Center for Student Success, Center for Counseling and Student Development, Disability Support Services, etc.) as appropriate.Serve as advisor to the ECU Ambassadors, including meeting development, assisting with events, retreats, and special events, and organization logistics.Marketing and outreach of the program which includes tabling, presentations, and events.Plan and implement opportunities designed for first-year and transfer students that aid in a successful transition to ECU. Coordinate opportunities to create belonging, cultivate engagement, and promote resources that aid in student success and retention.Work on developmentally appropriate programming for sophomore students. This may include continual engagement as students move off-campus, connecting with major-based clubs and organizations, and major re‑exploration.Coordinate marketing and outreach efforts to include family members, faculty, staff, and administrators.Collaborate with departmental, divisional, and campus partners on programming and communication plans that support retention efforts.Serve a key role in coordination of the Pirate Perch program including set‑up/breakdown, working with SGA for student assistance, and communication with ECU Police Department regarding scheduling.Assist with other programs and services offered by the unit and support functions of the office including New Student Orientation, First‑Gen Programming, and Commencement.Manage budgets and expenditures related to program areas of responsibility.Teach one section of the freshman seminar (COAD1000) in both fall and spring semesters.Attend staff meetings, divisional events, and other university meetings as assigned. Programs will require a flexible schedule that includes non‑traditional work hours.Other duties as assigned.Minimum Education and ExperienceMaster's degree; or Bachelor's degree with two years of related experiencePreferred Experience, Skills, and TrainingExperience with programming and working with groupsCollaborative work styleCritical thinking & problem‑solving skills#J-18808-Ljbffr