Sally Beauty - - Responsibilities: Lead and develop store associates to deliver exceptional customer experiences and drive sales and KPIs; Assist with Omni-channel initiatives and ensure brand standards (merchandising, marketing, dress code); Manage store operations including inventory, payroll hours, opening/closing procedures, and adherence to company directives; Address customer issues and resolve concerns; analyze store trends and respond to customer demands; Support hiring, training, and development of team; communicate effectively with AM/DM and store peers