Job Details

UNC Health - - Responsibilities: Verify insurance coverage and obtain required prior authorizations for wound care, infusion therapy, and related procedures; Communicate with insurance companies to ensure approvals are received before the date of service; Track and document authorization statuses, denials, and appeals in the electronic medical record (EMR); Greet and register patients accurately, collecting demographic, insurance, and consent information in compliance with HIPAA and UNC Health policies; Schedule patient appointments, coordinate recurring infusion visits, and confirm future appointments