Job Details

A company is looking for a Hardware Operations Specialist responsible for customer support, operations, and technical problem-solving across hardware products.Key ResponsibilitiesCommunicate with clients regarding hardware orders, delivery status, and troubleshootingPlace and track hardware orders, resolve vendor issues, and maintain organized recordsDiagnose and resolve issues with hardware products and manage standard hardware implementationsRequired Qualifications2+ years in a customer-facing operations, support, or technical coordination roleTechnical aptitude and comfort learning new systems quicklyExperience with hardware, digital signage, or similar systemsFamiliarity with networking basics (Wi-Fi, IP addresses, connectivity issues)Experience with CRM tools, spreadsheets, and support platforms