Allied Universal - - Responsibilities: Provide customer service to residents, guests, staff, and/or visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities; Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed; Conduct regular and random patrols throughout the shelter location, including common areas, entry points, exterior grounds, and perimeter areas, helping to deter unauthorized activity; Monitor access to the location by observing arrivals and departures, verifying authorized entry when required, and reporting unusual behavior, maintenance concerns, and/or policy violations; Support a welcoming environment by assisting with directions, answering general questions, and reporting security-related concerns involving residents, visitors, deliveries, and/or after-hours activity