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Senior Staff Representative - Instructional Design (Hybrid)

  2026-04-11     United Airlines     all cities,AK  
Description:

Description

Minimum qualifications:

  • 2+ years of learning design and/or learning development experience
  • Up to 25% domestic travel as needed
  • Demonstrated experience managing multiple projects with competing priorities and deadlines
  • Proficiency in creating learning experiences across multiple delivery modalities including e-learning, instructor-led training, and blended learning approaches
  • Proven ability to align learning and development initiatives with organizational objectives and business outcomes
  • Demonstrated experience in developing leadership curriculum and designing experiential learning activities
  • Strong collaboration skills with experience working across cross-functional teams including subject matter experts, facilitators, technology partners, and business stakeholders
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
  • Proficiency in Articulate 360 (Rise and Storyline)
  • Proficiency in Photoshop
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position
Qualifications

About the job:

The Senior Staff Representative - Instructional Design position is responsible for designing and developing learning interventions, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. Manages the design of training resources needed to effectively train frontline leaders of the organization.

Core accountabilities / key responsibilities:
  • Updates instructional guides and reference materials. Propose improvements to curriculum content and delivery, communication, and documentation processes.
  • Subject matter expert support for training content design and project implementation
  • Perform Learning Management System administration, including session management, audience visibility, participant enrollment, and assessments
  • Provides technical and procedural support for training subjects and issues
  • Apply learning principles and instructional design frameworks (such as ADDIE to create scalable, high-impact curricula that drive behavior change, accelerate leadership pipeline growth, and align with organizational sterategy.
  • Supports assessment and evaluation steps of the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) process through survey creation and administration.
  • Ensure compliance with training requirements
  • Provides written summaries of training classes, including notes on individual student performance
  • Drafts communications plans and programs for key initiatives
  • Design and develop leadership development programs, including instructor-led training, eLearning modules and blended learning experiences that build core leadership competencies across all levels of the organization


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