Job Details

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

NSX Operational Services team was created to provide support for the VMware NSX product. The team is solely responsible for day-to-day operational support, firewall configurations, as well as maintenance. The team's role has also been expended to provide monitoring from vROPS and vRLI for the NSX Engineering team. The team is also the front-line for NSX Engineering through an on-call rotation. NSX Operations work with the Migration team as Gateway-Cutovers and Post-Migrations are needed. Team members are geographically distributed between India and US locations and follows a shift roster as well as on call roster to achieve system availability goals.

HS NSX Operational Services is group of 5 resources who fulfill functions in the following areas:

• Owns firewall configurations of NSX infrastructure
• Owns daily operations and break fixes of NSX Infrastructure
• Works with NSX Engineering as NSX maintenance activities are needed to be rolled out
• Works closely with NSX Engineering team for configuration updates as well as troubleshooting failures impacting NSX operations
• Front-line for NSX Engineering with on-call rotation
• Work with Migration team as Gateway-Cutovers and Post-Migration Cleanups are needed

Primary Responsibilities:

• Firewall Configurations
  • Add
  • Delete
  • Modify
• NSX Front-line for Engineering
  • On-call rotation
• Day-to-Day operations for NSX
  • Incidents
  • Changes
  • Problem Tasks
  • Monitoring
• NSX Infrastructure Maintenance
  • Rolling reboots
  • Configuration changes/updates
  • Firewall Cleanup
• Migrations
  • Gateway-Cutovers
  • Post-Migration Cleanup
• ESX third level for Ops
• vSphere third level for Ops

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of VMware vSphere experience
• 3+ years of Windows Administration Experience
• 3+ years of Linux Administration Experience
• 1+ years of VMware NSX experience
• 1+ year of C#, PowerShell, and/or other scripting tool
• Experience working in an ITIL environment
• Working knowledge of network fundamentals (ie, LAN/WAN)

Preferred Qualifications:

• Experience working in an ITIL environment
• Understanding of VCF, vRops, VRNl
• Any Scripting Language like PowerShell
• Bash shell, Perl, Python, C knowledge

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.