Job Details

Ops Training Specialist II

The Ops Training Specialist II is an outstanding opportunity to join a world-class team at Thermo Fisher Scientific Inc., located in Greenville, NC, USA. This role is integral to the development and delivery of introductory cGMP Steriles Manufacturing Training for new hires. Applying innovative Virtual Reality programs, instructor-led training, and our advanced Learning Management System (LMS), you will ensure compliance with regulatory requirements and procedural standards.

Key Responsibilities:

• Facilitate classroom training, including new hire and annual training.
• Build and develop classroom, eLearning, and On-the-Job Training (OJT) materials.
• Maintain up-to-date knowledge of industry trends to ensure compliance.
• Participate in semi-annual reviews of training materials.
• Assist with maintaining all Training Center support systems.
• Lead corporate, customer, and educational site tours.
• Support new hire orientation events.
• Identify and participate in projects that drive quality and operational efficiency.
• Maintain consistent communication with network counterparts.
• Develop and deploy professional documentation and training tools.
• Coordinate training evaluations to evaluate progress and identify learning gaps.
• Maintain detailed knowledge of the Operations team's training history and compliance.
• Assists with evaluation of the effectiveness of training programs and learning outcomes.

Knowledge, Skills, and Abilities:

• Proficient understanding of training, instructional build, and communication for adult learners in a regulated environment.
• Advanced functional and process knowledge for training program development.
• Proficient mentor ability for diverse learning styles.
• Excellent verbal, written, and interpersonal communication skills.
• Strong proficiency with computer systems and software (e.g., Microsoft Office, LMS).
• Advanced project and time management skills.
• Advanced demonstrated skill in decision-making, building relationships, problem solving, planning, and organizing.
• Must be able to work independently.
• Understanding of distribution process along with awareness of regulatory documentation requirements.
• Mastery in reading, understanding, and adhering to SOPs and GMP policies.
• Ability to lead cross-functional project teams and achieve Qualified Master Trainer (QMT).

Education/Experience:

• High School Diploma or equivalent is required with a minimum of 5 years of steriles manufacturing technical experience
• Associate Degree with 3 years of experience.
• Bachelor's degree Education, Business, Technical subject area, with a minimum of 2 years of relevant experience will be considered.
• Must have experience facilitating classroom training sessions