Job Details

Why start your new career with flyExclusive:

FlyExclusive is a dynamic and growing company with a strong commitment to safety, service, and excellence. As a member of our team, you will have the opportunity to work with state-of-the-art aircraft and advanced technologies, providing you with valuable experience and career development opportunities. We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment. Join us at flyExclusive and take your career to new heights!

Summary and Objective

The Operations Strategy Analyst Intern will support strategic and operational initiatives within a Part 145 FAA-certified MRO Paint Shop. This role focuses on analyzing performance data, improving operational efficiency, and supporting planning efforts to increase throughput by 50%. The intern will work cross-functionally with production, planning, quality, and leadership teams to drive data-informed decision-making.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Key Responsibilities

• Analyze operational data to identify trends, bottlenecks, and opportunities for improving paint shop performance (e.g., cycle time, capacity utilization, labor efficiency).
• Support development and tracking of strategic KPIs and performance dashboards.
• Assist in capacity planning and forecasting for paint shop operations.
• Partner with production and planning teams to evaluate workflow optimization and scheduling efficiency.
• Contribute to continuous improvement initiatives using Lean principles and data-driven methodologies.
• Assist in cost analysis, including labor, materials, and rework impacts.
• Participate in root cause analysis and corrective action planning for operational inefficiencies or quality issues.
• Develop presentations and reports to communicate insights and recommendations to leadership.
• Support compliance alignment with FAA Part 145 requirements while improving operational processes.
• Evaluate and benchmark best practices across MRO or similar industrial operations.

Other Duties

• Support adherence to company policies, procedures, and directives.
• Perform additional duties as assigned.

Competency

• Microsoft Office Suites

Work environment

• Hybrid exposure to office and paint shop floor operations.
• Interaction with cross-functional teams including production, quality, and leadership.
• Use of PPE required when in hangar or paint shop areas.
• Exposure to loud noises including but not limited to airplane machinery and jet engines.

Physical demands

• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs minimally.
• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools minimally.
• Sitting: able to sit for long periods of time in meetings, working on a computer daily.
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or on the production floor regularly.
• Walking (including routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces regularly.
• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

Required education and experience

• Currently pursuing a Bachelor's degree in Industrial Engineering, Operations Management, Business Analytics, Aviation Management, or a related field.
• Strong analytical, quantitative, and problem-solving skills.
• Advanced proficiency in Microsoft Excel (data modeling, pivot tables); familiarity with tools like Power BI, Tableau, or SQL is a plus.
• Ability to translate data into actionable insights and recommendations.
• Strong communication and presentation skills.
• Detail-oriented with strong organizational abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be legally authorized to work in the United States without employer sponsorship.
• Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.

Preferred

• Interest in aviation maintenance, MRO operations, or aerospace industry.
• Exposure to Lean, Six Sigma, or process improvement frameworks.
• Familiarity with ERP systems or maintenance tracking software.
• Basic understanding of FAA Part 145 regulations.

Learning Objectives

• Develop hands-on experience in operations strategy within an aviation MRO environment.
• Gain exposure to high-level decision-making and performance optimization.
• Learn capacity planning, forecasting, and KPI management in a real-world setting.
• Understand the intersection of regulatory compliance and operational efficiency.
• Build foundational skills in strategic analysis and process improvement.

EEO statement

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.