Krispy Kreme - - Responsibilities: Build a team of customer-focused employees through coaching and performance management.; Responsible for ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction; Directing and managing store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling.; Achieving business plan objectives and profitability according to store operating plan and established financial goals.; Interface with corporate office personnel in a timely manner as needed.