Job Details

Job Description
Automotive BDC Representative - Call Center

Brown and Wood Cadillac Buick GMC Mazda

Do you have what it takes to excel in a fast-paced, high-volume sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales professionals for new and used vehicles.

Responsibilities

• Monitor and respond to all Internet leads (referral services and website)
• Develop client prospecting file upon lead receipt
• Quote pricing, rates and inventory availability
• Meet and greet prospects (by appointment)
• Present and demonstrate inventory
• Receive credit applications (manually and online)
• Remain up-to-date on products, market trends and certifications
• Understand and implement dealership sales process
• Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
• Take digital photos for posting on website

Requirements

• Prior automotive sales and/or BDC experience preferred
• Experience with Client Relationship Management (CRM) software a plus
• High school diploma or equivalent

Benefits

• Compensation is based on experience
• Great benefits

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.