Job Details

Job Purpose

Our student housing community in Greenville, NC is hiring a Full-Time Leasing Consultant.

The Leasing Consultant supports leasing performance, resident satisfaction, and daily operational execution. This role blends sales, marketing, customer engagement, and administrative coordination that directly contributes to occupancy success and resident experience in a competitive market.

Leasing Consultants serve as brand ambassadors and play a measurable role in traffic conversion, renewal performance, and community reputation while gaining exposure to operational strategy, reporting insight, and market positioning beyond transactional leasing.

Responsibilities

• Provide exceptional service to residents, prospects, and visitors
• Conduct community tours, overcome objections, and close leases to achieve occupancy goals
• Maintain full compliance with Fair Housing and company policies
• Execute outreach marketing and campus engagement initiatives
• Respond promptly to calls, emails, and walk-in traffic
• Maintain guest cards and follow up on all leasing traffic
• Enter and maintain prospect and applicant data within property systems
• Review applications and coordinate verification steps
• Prepare lease documentation and maintain accurate resident files
• Inspect apartment homes to confirm move-in readiness standards
• Support renewal campaigns and complete renewal documentation
• Maintain leasing office, model units, and amenity presentation
• Monitor signage, marketing materials, and inventory needs
• Coordinate work orders with maintenance and follow up with residents
• Complete administrative reporting, audits, and operational tasks as assigned
• Monitor competitor pricing, concessions, and positioning to strengthen leasing strategy
• Support daily operational workflow and cross-functional team coordination
• Turn and Move-In Support: Coordinate roommate matching assistance and move-in logistics while communicating resident concerns during peak periods
• Turn and Move-In Support: Assist with documentation completion, access distribution, and resident profile verification within systems

Qualifications

• Sales, leasing, hospitality, or customer service experience preferred
• Strong interpersonal and persuasive communication skills
• Professional and energetic customer-facing presence
• Ability to communicate community value to students and families
• Organized with strong attention to detail
• Effective time management and prioritization skills
• Ability to interpret lease documentation and procedures
• Collaborative team mindset
• Comfortable performing financial calculations, ratios, and prorations
• Strong written and verbal communication abilities
• Ability to maintain confidentiality
• Adaptable in fast-paced, high-traffic environments
• Availability to work evenings, weekends, and peak leasing seasons

Education & Experience

• Bachelor's degree preferred, or High School diploma/GED with relevant experience
• Microsoft Office proficiency required
• Property management software experience preferred

Apply Today

If you enjoy relationship building, sales performance, and contributing to a high-impact community team where your work directly influences leasing outcomes and resident experience, we encourage you to apply and explore career growth opportunities with University Partners.