Job Details

A company is looking for a Virtual Customer Service Agent to support a physical therapy clinic remotely.

Key Responsibilities

• Greet patients virtually while providing outstanding customer service
• Manage electronic scheduling, data entry, and maintain patient charts
• Verify insurance benefits and process patient payments

Required Qualifications

• High school graduate or equivalent
• Previous experience in customer service or administrative support
• Proficient in Word and Excel
• Reliable internet connection and a quiet, professional home workspace
• Previous experience with medical software preferred