Job Details

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical and dental / Retirement benefits / PTO - As a Customer Service Rep, you will: Handle incoming calls and email requests from customers; Offer detailed information on product specifications, features, benefits, and maintenance guidelines to help customers make informed purchasing decisions; Manage orders, track shipments, and coordinate returns or exchanges when necessary; Address customer complaints in a professional and timely manner, escalating complex issues to the appropriate departments when needed; Accurately document customer interactions, service requests, and technical issues in the CRM system...Hiring Immediately >>