Job Details

We're hiring Hybrid Call Center Representatives! This position offers the best of both worlds, a mix of in-office collaboration and remote flexibility. If you have strong communication skills, enjoy problem-solving, and are comfortable with technology, we want to hear from you.

In this role, you'll handle customer inquiries, process orders, and ensure each customer receives timely, professional assistance. You'll work closely with your team both on-site and virtually to maintain high standards of customer satisfaction and efficiency.

Responsibilities:

• Provide courteous, accurate, and professional support to customers via phone, email, and chat
• Respond promptly to inquiries and follow up to ensure resolution
• Process orders, forms, applications, and requests
• Maintain organized and detailed records of customer interactions
• Collaborate with team members and management in both in-office and remote settings
• Share feedback to improve customer service procedures and systems

Requirements:

• High school diploma or GED required
• Prior experience in customer service or administrative support
• Proficient with computers, email, and CRM systems
• Excellent written and verbal communication skills
• Ability to work both independently and collaboratively
• Bilingual in English and Spanish preferred

Want to be considered for this opening immediately? Call our office at 713-###-####! Candidates already registered with us, please send an updated resume to ...@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.