Job Details

Burger Rehabilitation Systems, Inc. has provided therapy services since 1978.

We seek a Billing Specialist to join our Customer Service Center team in a work from home full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m. with a one-hour lunch.

This position requires a high school diploma or GED equivalent, required 1-3 years successful experience in Physical Therapy billing and collections, competency of Rain Tree or EMR equivalent and full knowledge of current billing policies.

Our team is solid and led by a popular Director. You may be required to come into the Folsom Office for training for a week or two, and rare, but possible, periodic Folsom meetings.

Under the general direction of the Patient Services Director, this position will be responsible for the collection of assigned clinic receivables or financial class receivables, to be determined.

Essential duties and responsibilities

1. Aggressively work agings and follow through to complete resolution on all accounts. Be prepared to discuss or prepare listing of accounts over 90 days with explanations for the Patient Services Directors review. Work the highest dollar amounts first.
2. Review electronic claims denials daily to ensure timely collections. Review all paper claims prior to billing.
3. Run insurance bills including electronic claims as directed.
4. Bill secondaries and send appropriate paperwork as required for timely collections.
5. Research, reprocess and appeal claim denials and information requests.
6. Send/release statements timely as directed.
7. Prepare any needed account adjustments and non-contractual write offs for supervisors approval.
8. Research and prepare patient refund requests on credit balances monthly and give to the Patient Services Director for review and payment.
9. Submit accounts for collections/letter service consideration to supervisor for approval.
10. Submit accounts for bad debt adjustment to supervisor for review.
11. Submit credit balances to supervisor for appropriate action by 12/31 of each year.
12. Monitor lien accounts and follow up needed in order to ensure lien limits are followed or resolved and accounts are resolved timely. Apply appropriate set-up and interest fees.
13. Assist patients in a professional and timely manner and refer any unresolved problem accounts to supervisor as needed.
14. Ensure accurate entry of all charges and patient data entry for Assisted Living billing, (if assigned).
15. Ensure complete and accurate entry of patient data in RT and TS per the deadlines set by the Patient Services Director including but not limited to the insurance, onset date for Medicare patients after charges are extracted and other pertinent information required for accurate billing and copayment collection.
16. Complete related work as assigned, including but not limited to charge entry as required.

Compensation starts at $20.00 per hour.