Job Details

A leading IT service provider seeks a Customer Support Representative, Level 2, to provide excellent customer service and technical support in a fast-paced helpdesk environment. The ideal candidate will have a degree in computer science, along with 3+ years of troubleshooting experience. Responsibilities include managing help desk inquiries, creating tickets, and ensuring timely responses to clients. This role supports remote work within eligible states, offering a competitive salary and comprehensive benefits.

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