Job Details

Field Auto Damage Adjuster Greenville, NC

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.

As a Field Auto Damage Adjuster, you'll be out in the field every daywriting estimates on-site at customer homes, repair shops, and tow yards. You'll complete hands-on inspections, assess damage in person, and handle a variety of claim types including repairable vehicles, total losses, and virtual reviews. This is a fast-paced, active role where no two days look the same.

Key Responsibilities:

• The Customer Service Expert: Support customers through their claim with care, clarity, and empathy.
• The Investigator: Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines.
• The Effective Communicator: Connect with customers through phone, email, or video to guide them through the claims process.
• The Negotiator: Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties.
• The Problem Solver: Use estimating tools, resources, and training to make accurate decisions in a fast-moving environment.
• The Recorder: Document your work clearly and accurately in the claims system.

Work Location: This is a field-based position requiring daily travel to customer homes, repair shops, and tow yards. Candidates must reside in or near Greenville, NC to be considered. A company car may be provided, depending on business need.

Notice of Licensing Requirement: As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets. All required licenses will need to be obtained within 60 days of hire. You must maintain all licensing required for your role. This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus).

Skills: Auto Estimating, CCC ONE, Communication, Customer-Focused, Detail-Oriented, Problem Solving, Results-Oriented, Time Management

Compensation offered for this role is $55,500.00 $93,600.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation.