Job Details

Come join our "Family" and be part of providing healthcare In the Community…For the Community.
Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.
As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.
Position Overview
The Patient Support Specialist will serve formerly incarcerated individuals who also have chronic disease, mental illness, and or substance use disorder who meet the program requirements. Primary responsibilities will include connecting identified individuals to appropriate health care services and collaboratively create a comprehensive reentry plan.
THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY. THIS POSITION WILL ALSO WORK AT OUR OTHER CLINICS (AND ACCORDING TO THE HOURS OF OPERATIONS) - WILSON COMMUNITY HEALTH CENTER AND HARVEST FAMILY HEALTH CENTER.
Essential Tasks
Provide support, empowerment, nonclinical education, and care coordination services to individuals released from incarceration within the last two years who have chronic disease(s), substance use disorder, and/or mental illness.
Review referrals for The University of North Carolina at Chapel Hill (UNC) Formerly Incarcerated Transition (FIT) program and determine the eligibility of participants based on program requirements.
Assist individuals with linkage to, and enrollment into, primary care services, substance use disorder treatment, and mental health services.
Conduct periodic assessments of an individual's substance use, physical activity, dietary habits, tobacco use, and social and economic resources.
Provide or arrange transportation for ambulatory patients between their homes and clinics, hospitals, or other social agencies when appropriate and necessary.
Experience and Education
* High School Diploma or GED.
* Personal history of incarceration.
* Ability to operate office equipment such as computers and telephones.
* Ability to navigate records keeping system and document work completed.
* History of work in a medical setting preferred, but not required.
* Valid NC Driver License.
Schedule
Monday to Friday
8 am - 5 pm
8 hour shift
Day shift
Physical Requirements
* Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead.
* May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift.
* Frequent computer work required.
Benefits
* 401(k) and match
* AD&D insurance
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Holidays
* Vision insurance
Job Type
Full-time, On site
Base Pay Overview
The starting pay for this position is $12.36 per hour. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.