Job Details

ECU Health

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

About ECU Health Medical Center

About ECU Health Medical Center

Position Summary

This position will partner with stakeholders across the organization to create and sustain programs enhancing access to care, including development of various short and long term strategies around patient access functions including new patient referral management, scheduling, pre-certification, authorization, insurance enrollment, insurance verification, registration, point of service collection and financial assistance. This position is responsible for quality assurance, patient experience, employee training and development, appointment capacity reporting to service line directors and department/center leadership.

Reporting to the Vice President, Revenue Cycle, this position will work closely with Hospital Clinical Operations, Physicians, Case/Utilization Management and Health Information Management to capture patient and guarantor information to facilitate care delivery.

Minimum Requirements

Four year college degree required- or higher.

7 or more years experience in Patient Access Services or Financial Services required.

Other Information

Full Time Position

7am to 5pm

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General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.