Job Details

Director, Business Development - Quality & Regulatory Compliance

Job Description Overview

The Director, Business Development specializing in Quality & Regulatory Compliance will be responsible for conducting market research to identify the right prospects, establishing contacts, building relationships to develop and progress the pipeline, and working collaboratively with practice leaders to drive deal closures. The individual will focus on selling high-quality, tailored Quality & Regulatory Compliance solutions to clients. This individual will build and maintain strong sales pipelines associated with substantiated opportunities, prepare, and facilitate presentations/proposals as well as close sales and finalize agreements with customers. The Director, Business Development will work closely with various CREO industry and line of business leaders in co‑leading growth efforts through direct prospecting, lead generation, networking, attendance and participation with various industry and professional groups and networking associations and continuing to strengthen CREO as a thought leader in the life sciences and healthcare verticals.

Position Responsibilities

• Responsible for the opportunity-to-award process including prospecting, lead generation, pipeline and CRM management, contracts, proposals, and statements of work generation, negotiation, and closing new business.
• Collaborate with practice leaders to achieve monthly, quarterly, and annual booking targets.
• Develop and maintain a robust, comprehensive prospecting plan to develop a large enough opportunity pipeline to support annual sales target.
• Build trust with prospects by quickly developing a savvy understanding of the prospects' business and artfully articulating how CREO can be their value‑added partner.
• Partner with marketing in creating and executing lead‑generation campaigns.
• Collaborate with practice and service‑line leaders to provide sales support to their team members.
• Lead key C‑suite meetings, communications, and negotiations; coordinate and bring in subject matter experts when needed.
• Provide regular updates to the CREO management team; prepare the executive leadership team for customer meetings.
• Execute the Quality & Regulatory Compliance practice area's sales plan and process, including coordination of all necessary internal and external resources to best position the firm to secure new business.
• Relentlessly work networking contacts, professional affiliations, industry groups, and related centers of influence.
• Support the Senior Managers and above in cross‑selling services to existing clients where appropriate.
• Maintain the commercial metrics dashboard and report progress weekly.

Required Qualifications, Skills, and Experience

• Bachelor's Degree
• Minimum of 5+ years of previous experience selling consulting services in the areas of Quality & Regulatory services such as regulatory strategy, mock inspections, QMS remediation, computerized system validation (“CSV”), and regulated systems support in clinical, quality, safety, and pharmacovigilance.
• Previous experience selling to life sciences and/or healthcare clients.
• Proven track record of closing complex consulting contracts and growing revenue.
• 7+ years of experience managing strategic B2B customers, executive relationships, and business development.
• Strong understanding of common quality and regulatory challenges and services offerings.
• Proven ability to think analytically and strategically to assess problems and opportunities with customers.
• Demonstrated success building strategic relationships with customers and driving growth.
• Persuasive and powerful communicator able to clearly convey complex ideas, build alignment, and manage difficult conversations.
• Robust network of C‑level and other senior relationships.
• Demonstrated community involvement and activity with industry associations, civic and/or non‑profit groups.
• Experience working in a fast‑paced, high‑growth environment in professional services/consulting with proven results.
• Demonstrated experience working with, and contacts within, the middle market broadly defined as companies with revenues of $15 million to $1 billion.
• Demonstrated expertise to drive a complex sales cycle from identification through the close of deals.
• Ability to actively participate in the proposal and Statement of Work creation process.
• Excellent influence and negotiation skills; strong executive presence and business acumen.
• Strong time‑management skills and self‑discipline.
• Travel may be required (local and overnight when appropriate).

Please note: This application may be reviewed in part by automated systems to help identify qualified candidates.

Seniority level

• Director

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing