Job Details

Overview

Join to apply for the Solution Architect -Configuration and Deployment PC Services role at Lenovo. Lenovo is a US$69 billion revenue global technology company with a focus on delivering Smarter Technology for All. This role is part of Lenovo Solutions and Services Group (SSG) and will work as a member of the Offer Management team to guide the application, enhancement, and expansion of Lenovo Services, with primary objective to simplify service selection and application with sales and customers, while providing continual feedback to Offer Managers on enhancements to the Services Portfolio in the area of Configuration and Deployment services.

Configuration and Deployment services include, among other things, custom imaging, BIOS customization, asset tagging, post-manufacturing data migration, reimaging, and more. The candidate will influence outcomes to ensure customer needs are met with the right services while minimizing customization, and will communicate complex value propositions to stakeholders.

Responsibilities

• Subject matter expert on services solutions, deep understanding of service sales offerings, delivery processes and competitive landscape.
• Provide sales order support, architect services solution proposals that meet customer needs.
• Liaison to the Project Management Office (PMO) ensuring orders are understood and (engaged in) readiness.
• Escalation assistance related to order selection, architecting solutions and advocating available offers.
• Assist in order exception assessments, processes and approval of non-standard requests.
• Sales training, launch assistance, enablement support.
• Disposition Statement of Work (SOW) deals, collaborate with various business units on inclusion of standard offers to fulfill SOW deals where possible.
• Offer standardization feedback to the offer team, communicate trends in what's being requested, provide suggestions for improvement and help chart the services roadmap.
• Develop manufacturing and delivery fulfilment expertise, understand workflows and propose improvements.
• Participate in development, proofing and presentation of materials for customers, prospects, business partners and channel.

Basic Qualifications

• 7+ years of experience in Solution Architecture or Service Delivery of Configuration and Deployment IT Services.

Preferred Qualifications

• Proven success in building solutions in the IT services industry
• Excellent communication, both oral and written, and presentation skills, client facing
• Solid organizational/prioritization skills, and commitment to meet deadlines
• Proficiency in utilizing PowerPoint, Excel, Word, Microsoft Dynamics or Salesforce

The base salary budgeted range for this position is $145k - 185K. Individuals may also be considered for bonus and/or commission. Lenovo's various benefits can be found on www.lenovobenefits.com.

In compliance with Colorado's EPEWA, the expected application deadline for this position is 10/30/2025. This applies to both external and internal candidates.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.