Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, dental & vision / 401k / PTO - As a Customer Support Associate at CreativeX, you will: Manage incoming customer inquiries via email and chat; Provide timely and accurate responses to customer questions and concerns; Troubleshoot technical issues and escalate to appropriate teams when necessary; Maintain a high level of customer satisfaction by addressing and resolving customer complaints; Update customer records and document interactions in the company's CRM system; Communicate with other departments to ensure prompt resolution of customer issues; Collaborate with team members to improve customer support processes and procedures...Hiring Immediately >>