[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Synapse Health, you will: Provide exceptional customer service to clients and customers; Troubleshoot and resolve any issues or concerns raised by customers; Maintain accurate and detailed records of customer interactions and transactions; Follow up on customer inquiries and requests in a timely manner; Collaborate with other team members to ensure a seamless customer experience; Assist with onboarding new customers and providing training and guidance on our products and services; Ensure customer satisfaction and identify areas for improvement in our processes and services...Hiring Immediately >>