Job Details

Overview

Job Title: Little Caesars General Manager

The Little Caesars General Manager will report to the District Manager of Food Services. The General Manager will have primary day-to-day responsibility for planning, implementing, managing and controlling all operational related activities of our Little Caesars Operations. This position will oversee Little Caesars restaurant operations including product production, inventory, personnel, sales, marketing and financial performance. This position will also be responsible for ensuring that the Little Caesars facility is operated within the operational guidelines established by Jennifer Leggett, Director of Marketing & Food Services, and Little Caesars Corporate.

Qualifications and Requirements

• A minimum of a High School Diploma.
• Minimum 3 – Years management experience in a QSR restaurant facility.
• DRESS CODE: Business Casual or Uniform required by QSR
• Must be detail-oriented
• Must have excellent Customer Service and Employee Relations skills.
• Must be able to perform under pressure in high volume situations.
• Must be capable of standing for long periods of time.
• Ability to lift up to 50 pounds.
• Must be able to work in and out of different temperature ranges.

Essential Functions/Job Duties

• The position is required to attend and pass all Little Caesars management training sessions.
• Must be able to participate /facilitate any meetings within the Little Caesars facility.
• Provide oversight and manage all areas of the restaurant and be able to make final decisions on matters of importance.
• Monitor and review month-to-month and year-to-year financial comparisons with margin analysis on business unit with your District Manager and/or Director of Marketing & Food Services. Identify weak areas or areas for improvement.
• Look for ways to cut costs and improve productivity.
• Always look for ways to increase Gross Profit and minimize waste.
• Implement Scheduling to ensure the site is properly staffed for all day parts and sales volumes.
• Staff, train and develop managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
• Work with your District Manager to maximize sales and efficiencies.
• Work with your District Manager to Manage Inventory.
• Work with your District Manager to direct and oversee all aspects of Little Caesars site.
• Respond to customer complaints promptly and take appropriate action to resolve issues and maintain customer satisfaction.
• Collaborate with District Manager and the Director of Marketing & Food Services to establish and maintain relationships and to provide learning and training opportunities for Store Managers to ensure they execute the plan as expected.
• Ensure internal controls are in place and compliance with all local, state, and Federal laws and rules (e.g., Health Departments).
• Coordinate with Safety Director to ensure a safe environment for customers and co-workers.
• Responsible for ensuring proper signage is in place at the proper time for advertising promotions.
• Schedule and oversight of all store inventories and inventory issue resolution, with plans of action to correct and minimize issues.
• Ensure guest service meets company standards and strive to be #1 in Customer Service.
• Oversee that employees follow all company policies and procedures.

Accountability

Manage the entire operation of the food service facility through the development and growth of staff, sales, and profitability to meet goals established by management. Ensure the restaurant complies with company standards, policies, and procedures. Maintain a positive working relationship with all employees to foster a cooperative and productive environment that maximizes morale, productivity, and efficiency.

Pay/Bonus/Benefits/Work Schedule

• Weekly Salary: Based on experience
• Incentive Plan: The VP, CFO, and the Director of Food Services will develop an Incentive Plan for the Little Caesars General Manager, effective in the first full quarter of employment.
• Retirement Plan: 401k & Profit Sharing Plan with a 6-month waiting period to participate; company match discussed in detail with HR.
• Employee Health Insurance: Company provides part of the Employee's Health Insurance; employee portion is paid pre-tax. Family coverage available with employee contribution.
• Work Schedule: Approximately 50 hours per week; schedule may vary with sales volume and may require more during peak periods.
• Vacation: 1st year – 5 days; 3rd year – 2 weeks. Further details in the Employee Handbook.
• Sick Leave: 1st year – 5 days; up to 15 days max. Further details in the Employee Handbook.
• Company Handbook: See the Employee Handbook for other policies and procedures.

Job Type

• Full-time

Seniority level

• Mid-Senior level

Job function

• Management and Manufacturing

Industries

• Food Service