Overview
Director, Patient Access Services - Revenue Cycle Corp Srvcs role at ECU Health
Responsibilities
- Responsibility, accountability and decision-making authority for facilitating the implementation of systems, programs and strategic initiatives that advance Patient Access Services capability for designated ECU Health hospital or ECU Health Medical Group's ambulatory clinics that are aligned with ECU Health's access system across the continuum, mission, and strategic objectives.
- Provides input for the function goals and strategies. Develops and aligns strategies, initiatives, supporting infrastructure, and budgets that enable function to achieve results that align with established goals to create and sustain operational excellence.
- Communicates department objectives to staff to ensure understanding of goals and their alignment.
- Oversees department initiatives and operations, including staff, budget, and vendor management.
- Measures effectiveness and takes steps to ensure continuous improvement of department performance.
- Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans.
- Ensures that policies, procedures and practices are followed to support a safety culture, evidence based care, high reliability, performance improvement and transparency.
- Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction.
- Member of entity management teams and functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.
Minimum Requirements
- Bachelor's Degree or higher
- Five to seven years related experience
Other Information
Primarily dayshift with the ability to flex to provide after-hours support during upgrades, new project and implementation initiatives.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Job Details
- Seniority level: Director
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Hospitals and Health Care
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