Job Details

Lead Delivery Engineer

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We're hiring a Lead Delivery Engineer to manage complex, multi-workstream client implementations from discovery through launch and stabilization. In this role, you will translate enterprise requirements into scalable solutions and integrations, drive program governance and stakeholder alignment, and serve as a senior delivery liaison to Product and Engineering. Responsibilities include:

• Leading complex, multi-workstream client implementations from discovery through production launch and stabilization, meeting scope, timeline, quality, and budget goals.
• Translating enterprise requirements into scalable configurations and integration designs (APIs, SSO, data feeds), ensuring performance, observability, security, and compliance.
• Establishing and running program governance: plans, milestones, KPIs, change control, executive status reporting; managing stakeholder alignment and expectations.
• Serving as a senior delivery liaison to Product and Engineering: shaping backlog priorities, writing clear tickets and acceptance criteria, driving sprint commitments, validating outcomes.
• Owning risk management and escalation paths; anticipating dependencies, removing blockers, and resolving cross-functional issues rapidly; providing weekly status and escalating risks.
• Leading client demos, solution walkthroughs, UAT planning/execution, training, and handoffs to Support and Customer Success with complete runbooks and documentation.
• Optimizing implementation and rollout processes; championing automation, templates, and tooling; leading scoping and subsequent pricing for engagements.

Qualifications include:

• 5+ years of experience in delivery engineering, implementation, or technical program management in a SaaS or enterprise software environment, including leading complex client programs.
• Proven track record managing multiple concurrent implementations and cross-functional teams in an agile setting (up to 3 engagements simultaneously).
• Undergraduate degree or equivalent combination of training and experience.
• Hands-on experience configuring web/SaaS products and orchestrating integrations and custom implementations; ability to document business rules and ensure proper configuration.
• Strong client-facing communication, negotiation, and executive-level status reporting skills; ability to convey complex information between business and technical stakeholders.
• Exceptional organization, analytical, and problem-solving skills; ability to operate in fast-paced, high-pressure environments and make data-driven decisions.

Compensation range: $85,000 - $95,000. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

Broadridge is committed to fostering a collaborative, engaging, and inclusive environment and is committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone's unique perspective. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-###-#### or by sending an email to ...@broadridge.com.

Broadridge is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.