Employees in this class perform a variety of clerical, records processing, data entry, program assistant and administrative support duties. Work generally requires that employees handle day-to-day activities such as information and records processing. Support duties are journey level in variety, complexity, and independence and require self-initiative in activities. Unusual situations may be referred to others for guidance. General knowledge of the department and related functions are needed. Guides may include a variety of written manuals and instructions, and for operating computer programs, as well as oral instructions. Some judgment is required in selecting and applying the appropriate guide; deviations from established procedures are referred to others. Work is performed under the supervision of the department head or other higher-level supervisor and is evaluated through observation, conferences, performance appraisal and the quality and effectiveness of work completed. Essential...Support Specialist, Administrative, Support, Specialist, Processing, Technology, Records