Job Details

Position Details

Position Information
Job Title
Administrative Support Specialist - Contributing

Position Number
930873

Vacancy Open to
All Candidates

Time-Limited
No

Department Homepage
gradschool.ecu.edu

Advertising Department
GRADUATE SCHOOL

Division
Academic Affairs

Classification Title
10422 Administrative Support Specialist

Competency Level
1 - Contributing

Working Title
Administrative Support Specialist - Contributing

Number of Vacancies
1

Full Time Equivalent (FTE)
1.0

Full Time or Part Time
Full Time

Recruitment Range
$34,602 - $37,485

Anticipated Hiring Range
$34,602 - $35,641

Salary Grade Equivalency
NC08

Work Schedule
Monday - Friday

Work Hours
8:00 a.m. - 5:00 p.m.

Position Location (City)
Greenville

Job Category
Staff - Office/Clerical

Organizational Unit Overview
The Graduate School oversees the operation of approximately 69 master's degree programs, 18 doctoral and first professional degree programs, and 77 graduate certificate programs with an enrolled student body of 5000 students. The Graduate School leads development and administration of the University's graduate programs by providing central support for graduate program marketing, recruiting, and admissions, by facilitating the development of new and existing programs, establishing and implementing effective academic policies, retaining and graduating high-quality graduate students, distributing resources strategically, assuring graduate program quality, encouraging and supporting graduate student scholarship and creative activity, and implementing efficient and effective best practices in support of graduate education. In support of this mission, the Graduate School administers an annual assistantship budget of $7.3 million and a tuition assistantship budget of $3.5 million

Job Duties
The Graduate School Receptionist greets all in-person visitors to the Graduate School, including faculty, staff, students, prospective students and their families, and other community stakeholders, and is responsible for all contacts to the general Graduate School phone number, voicemail, and email address. The Graduate School Receptionist also provides administrative support to the Graduate School's admissions team and student support services team to ensure high-quality customer service for prospective and current students.

Minimum Education/Experience
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation
None

Preferred Experience, Skills, Training/Education

• Experience with key technologies, including customer relationship management systems (CRM), and social media platforms.
• Experience with university technological systems, including Banner, Xtender, ecuBIC reports, and SharePoint.

License or Certification required by the Department
None

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date
09/24/2025

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
10/01/2025

Open Until Filled
No

Quick Link for Direct Access to Posting


Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) ###-#### (Voice/TTY) or ...@ecu.edu.

Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) ###-#### or toll free at 1-866-###-#### or send an email to ...@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.