Job Details

Overview

Anticipated Vacancy: This position is anticipated and open for candidacy as part of the Standards Management department. The department coordinates and oversees administrative and critical functions of Quality Improvement and Risk Management, Staff Development, Management Investigations, and Client Information Services. Responsibilities include the overall direction and management of the facility-wide activities described below.

Responsibilities

• Responsible for the certification and survey processes including Health and Sanitation Inspections and recertification and complaint surveys through the ICF IID program.
• Ensure compliance with the Patient Safety Organization, including data entry and reporting, and identify system issues impacting client safety.
• Ensure compliance with regulatory mandates impacting administrative policies and procedures.
• Oversight of the program to ensure HIPAA and other privacy initiatives with DHHS compliance.
• Liaison for cases involving risk management and safety concerns.
• Lead special projects as assigned by the Center Director.

Work Hours

Monday – Friday; 8:00 a.m. – 5:00 p.m.

Work Location

Administration Building, Room 114

About the Department

The NC Department of Health and Human Services (DHHS) is a large and complex state agency with approximately 18,000 employees. It collaborates with partners to ensure the health, safety, and well-being of North Carolinians.

About Caswell Developmental Center

Caswell Developmental Center serves as North Carolina's Eastern Region resource center, providing specialized residential, programmatic, and support services for individuals with developmental disabilities. The team strives to create an environment where every member contributes to the Center's mission and positively impacts the lives of those served.

To experience how Caring is Contagious at Caswell Developmental Center, please consider this opportunity.

Required Qualifications

• Demonstrated managerial experience with residential/institutional developmental disabilities programs and services, and sound knowledge of ICF/IID regulations and certification processes and governing body mandates.
• Proven ability to establish and maintain working relationships with clients, families, advocates, stakeholders, community leaders, and external supports such as surveyors/auditors and public safety.
• High levels of confidentiality, ethics, and strong negotiation and conflict resolution skills.
• Strong planning, organizing, problem solving, and ability to independently prioritize and manage time.
• Excellent presentation skills and attention to detail.
• Computer literacy with working knowledge of Word, Excel, and PowerPoint.
• Analytical abilities with data and investigatory information; strong written communication skills.

Management Preferences

• Experience in Risk Management and/or Quality Management/Improvement Services.
• Knowledge and/or experience with a Patient Safety Organization and Patient Safety Management System.

Education & Experience Requirements

Master's degree in social sciences, business administration, or communications from an accredited institution and four years of supervisory or consultative experience in the relevant human services program; or
Bachelor's degree in the same fields and five years of related experience; or an equivalent combination of education and experience.

Equal Opportunity & Policies

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Pre-employment drug testing and criminal background checks may be required. The use of tobacco products, including vapor products, is prohibited on campuses. All employees must adhere to the facility's Vaccination Policy. The DHHS Division of Human Resources follows the State HR policies regarding relatives in the workplace.

Application Status

Due to volume, status updates may be checked through your applicant account. You will receive notification via phone or email about interview scheduling or if the position has been filled. For technical issues with applications, contact the NEOGOV Help Line at 855-###-####. For questions about the posting, contact HR at (252) ###-####.

Compensation & Benefits

The State of North Carolina offers comprehensive benefits, including health insurance options, retirement plans, and the NCFlex program. Paid vacation, sick leave, community service leave, and paid parental leave are available to eligible employees. More details are available on the State Benefits information.