Join to apply for the Vice President of Operations- Auto Glass Now role at Driven Brands Inc.
Join to apply for the Vice President of Operations- Auto Glass Now role at Driven Brands Inc.
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Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
Job Description
We are looking for an experienced, strategic, and driven operations field leader with a track record of building high functioning teams who deliver results, who loves growing a brand, is customer obsessed, has a passion for flawless execution, and naturally models strong leadership and success.
The Vice President of Operations will be responsible for driving revenue and profitability growth and will ensure the successful execution of our brand strategies across the field organization. They will lead a team of regional operations directors and regional training managers to drive field execution and will work collaboratively with other departments to achieve business goals. This role requires exceptional leadership, strategic thinking, and a deep understanding of the hospitality/retail industry, including leading execution of the brand strategy to drive Auto Glass Now new unit growth, profitability, and excellent customer experience. This position will be instrumental in leading and supporting the talent pipeline to perform and deliver on all aspects of operational process, training, customer service, loss prevention, and local fleet growth. They will work cross -functionally to provide input and standards and consult in the development of go to market strategies, and support preparation, launch, and ongoing execution and continuous improvement of the strategy.
The VP must have a strong aptitude for analyzing and actioning data to assess and improve business process, execution, and overall company performance. They will drive change as they lead the execution of short and long- term strategies. The Vice President will lead by empowering and will develop their team and field teams to achieve operational excellence and store level profitability.
Responsibilities
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