Job Details

Spyglass Talent Solutions, a boutique talent solutions firm based in Raleigh, NC, is partnering with a sustainable agricultural venture based in Eastern NC to find a Market Operations Coordinator.

The Operations Coordinator will play a key role in advancing the mission of the organization by managing day-to-day operations across logistics, retail, inventory, and customer engagement. This individual will support cross-functional initiatives while ensuring efficiency, organization, and exceptional service. The ideal candidate will be highly organized, collaborative, and eager to contribute to a growing, purpose-driven business.

Responsibilities:

• Develop and maintain standard operating procedures to streamline operations and improve workflow.
• Conduct inventory counts and organize freezer storage to improve inventory accuracy.
• Upload purchase orders and create product transfers in Shopify.
• Forecast inventory needs based on product demand and historical trends.
• Analyze order, inventory, carcass, and shipping data to drive operational improvements.
• Coordinate and assist with delivery logistics, including occasional order deliveries to customers.
• Manage retail operations, including hours, staffing, product offerings, and restocking needs.
• Assist in managing farmers markets and pop-up events: pack inventory, schedule staff, and procure necessary materials.
• In collaboration with sales team, provide high-level customer service and resolve customer inquiries via communication platforms and in-person.
• Partner with sales team to support customer engagement efforts, including feedback collection, loyalty program coordination, and CRM database management.
• Collaborate with sales and marketing teams on pricing, promotions, product launches, and order fulfillment strategies.
• Create and update products in Shopify, including descriptions, variants, and retail pricing.
• Source and launch new product types in collaboration with sales, marketing, and logistics teams.
• Manage logistics-related costs and optimize shipping rates and packaging solutions.
• Communicate with suppliers, transportation hubs, and internal teams to ensure efficient product flow.
• Support the development of retail and e-commerce promotions across company platforms.

Qualifications:

• Experience in operations, logistics, inventory management, or customer-facing roles—ideally in food, agriculture, or retail sectors.
• Proficiency in Shopify or similar e-commerce platforms preferred.
• Strong attention to detail and organizational skills, with an ability to juggle multiple priorities.
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to interpret data and propose process improvements.
• Demonstrated ability to collaborate across departments and adapt in a fast-paced, evolving environment.
• Passion for local agriculture, community impact, and purpose-driven work.