Job Details

The East Group is seeking a professional, friendly, and highly organized Receptionist to join our team in the Greenville, NC office. This full-time role is ideal for someone who takes pride in creating a great first impression, thrives in a fast-paced environment, and enjoys supporting a collaborative team.

Who We Are

With 60+ employees across multiple disciplines, The East Group is a full-service engineering and architecture firm with deep roots in North Carolina. Our firm has served clients for over 50 years with a commitment to technical excellence, thoughtful design, and long-lasting relationships. At our core, we believe in a people-first culture, where integrity, service, and teamwork shape every interaction.

About the Role

The Receptionist is often the first-person clients, guests, and new team members meet—both in person and on the phone. It's a role that sets the tone for the day and reflects the welcoming, dependable, and service-oriented culture that defines The East Group. As a key member of our Support Team, you'll play an important part in ensuring our operations run smoothly while creating a professional and approachable front office environment.

Key Responsibilities

• Welcome all visitors and guests warmly and help them feel at ease
• Answer and route incoming calls professionally and with discretion
• Keep reception, meeting rooms, and shared spaces clean and well-stocked
• Open and close the office each day
• Assist with the coordination of office events, including food orders
• Keep a record of parking maps and renew parking permits
• Manage employee email database with assistance from IT team
• Manage the VOIP phone system with assistance from IT team
• Assist with reservations of shared resources (conference rooms, vehicles, etc.)
• Order and manage inventory of office and kitchen supplies
• Process and distribute incoming/outgoing mail and deliveries
• Support maintenance of the company fleet vehicles and coordinate reservations
• Place service calls for building and equipment needs
• Assist with the management of contracted maintenance and janitorial staff
• Provide general administrative support and assist with special projects
• Help ensure our front office and operations reflect our high standards

What You Bring

• 2+ years of receptionist or general administrative experience
• Strong communication and organizational skills
• A calm, professional presence and proactive attitude
• Familiarity with Microsoft Office (Outlook, Teams, Word, Excel)
• Experience with VOIP phone systems preferred
• A collaborative mindset and genuine interest in helping others
• Commitment to upholding The East Group's core values and people-first culture

Why The East Group?

At The East Group, we believe how we treat people matters—our clients, our partners, and our team. We've built a workplace grounded in respect, trust, and shared purpose. This role offers the chance to contribute to a firm that values your voice, supports your growth, and celebrates your contributions, big and small.