Job Details

Who We Are:

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

What's in it for You:

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!

What You'll Do:

The Continuous Improvement Coordinator (CIC) will be responsible for ensuring that the Service Department meets Elite Support requirements on an ongoing basis and ensures they meet all Elite Support criteria to be certified on an annual basis. The CIC will promote a culture of Continuous Improvement through change management, personal effectiveness, coaching, team building, problem solving and ensuring the dealerships goals match the strategy and vision of VVG. You will administer Safety initiatives to help EHS carry out safety programs and requirements in the organization. Coordinate and supervise building maintenance activities as necessary.

Responsibilities include but not limited to:

• Promote a culture of Elite Support and Continuous Improvement
• Meeting Elite Support criteria annually
• Reporting requirements
• 5S Audits, Express Assessment Tracking - Monthly
• Submitting a Continuous Improvement event - Quarterly
• Performing Elite Support Criteria Self- Assessment - Semi-Annually
• Hold / Facilitate regular Change Management Team meetings (minimum of 1 a month)
• Have a prepared agenda
• Use action plans
• Use Structured Problem Solving to find opportunities for improvement

• Set up / Maintain Communication boards for Continuous Improvements and for each department

• Post CI Metrics
• Post department KPI's

• Assist department managers develop and map out processes
• Help with / facilitate 5S projects
• Attend Monthly VVG CIC meetings via web conferencing
• Attend Daimler's scheduled monthly web meetings
• Attend Daimler's annual CIC Summit
• Set personal goals and dealership goals annually
• Work with VVG Dealer Family CIC (DFCIC) to ensure the dealerships strategy and vision for CI is aligned with VVG corporate strategy and vision

Qualification and Skills:

• Leadership
• Organized
• Exceptional attention to detail
• Excellent communication skills
• Ability to work with different levels of employee/ management
• Preferred 1+ years of Heavy Truck Dealership experience
• Strong computer skills
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point

Compensation:

• $18-$22/hour depending on skills and experience

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.