Student Services Specialist - Journey
Position Number: 976339
Full Time or Part Time: Full Time
Anticipated Recruitment Range:
Position Type:
Job Category: Staff - Professional
Organizational Unit Overview:
The mission of the college is to serve as a national model for transforming the health of rural underserved regions through excellence and innovation in nursing education, leadership, research, scholarship and practice. The ECU, College of Nursing continuously strives to create a learning environment and workplace culture that provides opportunity, support, and consideration for all students, employees, alumni, and other stakeholders. The Office of Student Services is part of the College of Nursing in the Health Sciences Division. Student Services is responsible for the oversight of recruitment, admission, advisement of undergraduate nursing majors, registration, clinical compliance, and graduation services in the College of Nursing. This office serves enrolled undergraduate and graduate students as well as prospective students. Student Services is a dynamic and busy office setting that provides essential services to enrich the student experience during enrollment.
Job Duties:
The position provides leadership in all areas of experiential learning compliance. This position facilitates communication for faculty and students regarding compliance requirements. Multiple software platforms are used to manage reports to facilitate and monitor compliance information. Consulting with senior-level administrators will be necessary to discuss updates, changes, and practices regarding clinical requirements. A high level of communication skills are used for this position. This position will work with internal and external constituents to meet the requirements of the position and will navigate complex and sensitive confidential situations on a regular basis. This position will provide reports regarding students not in compliance weekly. This information will be shared with appropriate administrators and follow up with students as needed. This position will be maintain knowledge of program, policies, procedures, technology, and best practices in all areas related to higher education, ECU and the College of Nursing in order to be successful.
Minimum Education/Experience:
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification Required by Statute or Regulation:
None
Preferred Experience, Skills, Training/Education:
Special Instructions to Applicant: