Job Details

Position Details

Position Information
Job Title
Front Desk

Position Number
002045

Vacancy Open to
All Candidates

Time-Limited
No

Department Homepage


Advertising Department
DENTAL MEDICINE, SCHOOL OF

Division
Academic Affairs

Classification Title
10422 Administrative Support Specialist

Competency Level
2 - Journey

Working Title
Administrative Support Specialist - Journey - Ross Hall

Number of Vacancies
1

Full Time Equivalent (FTE)
1.0

Full Time or Part Time
Full Time

Recruitment Range
$34,602 - $49,406

Anticipated Hiring Range
$34,602 - $38,321

Salary Grade Equivalency
GN06

Work Schedule
M-F

Work Hours
8:00 am - 5:00 pm

Position Location (City)
Greenville

Job Category
Staff - Office/Clerical

Organizational Unit Overview
The School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Assistant Dean for Dental Education and Informatics, Assistant Dean for Educational Support and Faculty Development, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences.

Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located throughout North Carolina. In order to operate these clinics, appropriate dental auxiliaries and clinical staff are needed.

Job Duties
This position is located in the School of Dental Medicine at Ross Hall and is involved in the following functions: Cashiering, Reconciling client accounts and financial data, Funds collection and security, Posting payments in the School's Dental Management software program, and Clinic deposits. This position is involved in the day-to-day operations of the Dental Clinic as it relates to the handling, collecting, and accounting for receipts. This position is responsible for the accurate, efficient, and timely processing of client payments to their accounts and the daily balancing of these transactions. Transactions are processed across the counter and may be in the form of cash, check, or credit card. Daily deposits and compliance with the University's Cash Management Plan is required. This may include cashier sessions in Banner, finalizing and completing daily balancing reports, printing credit card activity, and researching out of balance issues. This position serves in a support services role for clients, faculty, and staff and will work closely with the clinic's Patient Care Coordinator to establish payment plans and procedures where needed.

DENTAL MEDICINE SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

Minimum Education/Experience
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation
None

Preferred Experience, Skills, Training/Education
Experience working in a healthcare and/or dental practice.
Ability to communicate in Spanish.

License or Certification required by the Department
None

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date
04/22/2025

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
05/01/2025

Open Until Filled
No

Quick Link for Direct Access to Posting


Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) ###-#### (Voice/TTY) or ...@ecu.edu.

Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) ###-#### or toll free at 1-866-###-#### or send an email to ...@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.