Job Details

Rapid Strategy is seeking a Security Operations Lead. This is a senior level role which requiring leadership and management experience. Rapid Strategy is an award-winning and African-American owned small business providing cybersecurity services to the private and public sector. Based in Charlotte, NC, we support our clients across the North Carolina and DMV area. You can learn more about Rapid Strategy at www.RapidStrategy.io.

This is role is expected to be hybrid role with the majority of the work being done remotely. Some on-site work may be required in the Washington DC area. Applicants should be local to or within a commutable distance to. Applicants will need to successfully complete a federally mandated criminal history background check within 30 days of hire.

Roles and Responsibilities

• Direct the functions, processes, and operations of the SOC and ensure policies and procedures are followed.
• Demonstrated experience in a leadership role for operations within a SOC to ensure optimal identification/resolution of security incidents and enhance client security.
• Manage the SOC team and shift scheduling.
• Ensure SLA compliance, process adherence, and process improvement to meet operational objectives.
• Manage the collection, documentation, and research of security incidents received via the SOC.
• Provide CISO/Senior Management with a realistic overview of risks and threats in the enterprise environment.
• Develop and maintain an incident response management program that includes incident detection, analysis, containment, eradication, recovery, and chain of evidence/forensic artifacts required for additional investigations.
• Work directly with customers to ensure not only resolution management but also customer satisfaction.
• Create reports, dashboards, and metrics for SOC operations and present to Management.
• Manage the process improvement program for SOC processes.
• Conduct scheduled and ad hoc training exercises to ensure staff are current with the latest threats and incident response techniques.
• Provide direction, leadership, and management of SOC personnel.
• Establish performance goals and priorities.
• Administer performance reviews for SOC personnel.

Preferred Qualifications

• Bachelor's degree or equivalent in computer science, engineering, cybersecurity, or related field plus eight (8) years of experience with a focus on cybersecurity.
• Must be a US citizen.
• Hands-on experience in roles such as Security Analyst, Incident Responder, or Threat Hunter.
• Hands-on experience managing Cyber Security tools, including Configuration Assessment, Log Aggregation, Integrity Verification, Application Security Testing, Network Access Control System, Network Intrusion Prevention Systems, and Endpoint Security Solutions.
• Experience with Security incident response & contingency planning and supervising a Cybersecurity team within a helpdesk.
• Experience working with Splunk, secure email solutions, End-Point protection solutions, Web Application Firewalls, and other forms of security.
• Advanced Certifications: Advanced security certifications such as CCSP, CRISC, or GCFA.
• Government Experience: Prior experience working with federal agencies or in a government contracting environment.
• Advanced Technical Skills: Experience with advanced security technologies and methodologies, such as machine learning for threat detection or advanced persistent threat (APT) defense strategies.

Please note that this position requires applicants to be U.S. citizens and based in the United States. Only individuals who meet these criteria will be considered for employment.

If selected for this role, you must complete a federally mandated criminal history background check.

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