Job Details

Additional duties include:

• Overseeing and coordinating the daily operations of the Charlotte, Morganton, and Sylva centers while providing support and direction to the staff within those locations.
• Strategically organize the utilization of the center and its resources to benefit the community.
• Manage a regional budget allocated for equipment purchases aimed at enhancing the Charlotte, Sylva, and Morganton centers.
• Ensure full compliance with all applicable state and federal policies and procedures related to the administration of western center supervision, including guidelines for personnel, fiscal management, and procurement.
• Support the planning and supervision of community events hosted by NCATP throughout the western region of the state.
• Contribute to the development of NCATP processes and procedures, ensuring alignment with state policies.
• Identify and facilitate staff training opportunities at local, regional, and state levels.
• Collaborate with the Rehabilitation Program Manager to identify key local, regional, and statewide partners in the area of assistive technology training, services, and implementation.

Assistive Technology Technical Assistance:

• Provide technical assistance and consultative services related to assistive technology for individuals with disabilities, their families, employers, professionals, caregivers, and other residents of North Carolina.
• Extensive technical expertise will be offered to professionals, employers, university staff, local service delivery programs, educational institutions, agencies, consumers, and the public.
• Technical skills will be applied to address and develop solutions for complex consumer technology needs within the rapidly advancing field of assistive technology.

The services provided include:

• Device demonstrations
• Device loans
• Device consultations
• General knowledge and awareness of assistive technology devices and services
• Transitional assistance
• Assessments and training (fee-based)
• Consultant services (fee-based)
• Train-the-trainer programs (fee-based)

• Ensure that all federal and state data is collected across the western region and entered within established timelines.
• Analyze the data to identify areas for improvement and collaborate with the Program Director to determine necessary resources, partners, and opportunities for developing program objectives and goals.
• Provide supervision and guidance to all staff in the western region, including administrative and professional personnel, regarding data collection and reporting processes.

• Supervise and implement outreach activities within the local region related to assistive technology services and the federal program.
• Conduct community development initiatives to enhance assistive technology and augmentative communication (AAC) services.
• Collaborate with other professionals, agencies, and programs to ensure the most effective service delivery to consumers.
• Engage in regional and statewide events, including annual resource fairs and the statewide Assistive Technology Expo.
• Provide outreach activities in the local region regarding AT services and the federal AT Act program.
• Conduct community development activities to expand assistive technology and AAC services.
• Coordinate with other professionals, agencies and programs in providing the most effective delivery service to consumers.

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Experience in and knowledge of assistive technology devices, services and delivery. This may include the area of augmentative communication.
• Direct experience working with people with disabilities, aging, or experiencing medical limitations.
• Previous management and supervision experience is preferred.

• Experience in providing effective communication in written and oral environments.
• Experience in providing augmentative communication and/or assistive technology evaluations/assessments, training and recommendations.

• Occasional lifting to 40 lbs.
  

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. SeeEducation and Experience Equivalency Guidefor details.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.For more information about DHHS:.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at ...@dhhs.nc.gov.

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".

For technical issues with your application, please call theNeoGov Help Line at 877-###-####. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-###-####.