Job Details

CornerStone Staffing is seeking Customer Service Agents- Call Center with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you!

Job Title: Customer Service Agents- Call Center- Temporary To Hire

Location: Winterville, NC

Pay: $15.00/hourly (Pay will increase once company hires you on)

Job Summary:

Customer Service efforts and collecting of delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.

Job Duties:

• Collect delinquent accounts promptly and professionally, following standardized procedures

• Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

• Negotiate payment arrangements with clients, assessing their ability and willingness to pay

• Document all collection efforts accurately and professionally in the collection system

• Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

• 3 years of Customer Service experience - REQUIRED

• 6 months- 1 year of Call Center experience REQUIRED

• Good communication, decision-making, and time management skills are essential

• Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

• High School Diploma or equivalent (GED)

• Criminal Background/Fingerprinting

• 2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Frisco Branch.