Job Details

Date Posted: 04/25/2024

Hiring Organization: Rose International

Position Number: 462958

Job Title: Account Representative

Job Location: Greenville, NC, USA, 27858

Work Model: Onsite

Employment Type: Temp to Hire

Estimated Duration (In months): 6

Min Hourly Rate ($): 20.00

Max Hourly Rate ($): 20.00

Must Have Skills/Attributes: Auto Loan, Banking/Financial

Job Description

**Only those lawfully authorized to work in the designated country associated with the position will be considered. **

**Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client s business needs and requirements. **

Start: 5/7/2024

End: 9/6/2024 Can be extended up to 18 months

Positions: 2

Location: Greenville NC 27858

Account Services Representative

Qualifications

Prior office experience, time management, attention to detail

Accounts Receivables or Accounting experience strongly preferred.

Microsoft Suite/Microsoft Office

Strong communication skills

Strong time management skills

Strong attention to detail

Process oriented

Able to multi-task effectively and efficiently

Responsibilities

Document and communicate efforts accordingly with business centers, collections, and management associates.

Review assigned reports and work queues to provide optimal customer service and reduce risk exposure.

Follow-up with customers, dealerships, business centers, and other third parties to secure collateral interest, ensure the claim process is complete, and confirm product rebates due are

received and processed.

Maintain a working knowledge of established departmental policies and procedures, mainframe system applications, and corporate bank policies as they pertain to job assignments.

Respond in a timely manner and effectively process basic to moderate requests, inquiries and proposals received from both external and internal clients.

Escalates unresolved or unusual issues as needed to senior staff members or management for guidance and resolution

Use multiple systems, recording information, importing/entering data, and maintaining records using considerable knowledge of department policy and procedures.

Interacts professionally with dealers, customers, and other vendors to obtain missing or invalid information and documentation; obtains and reviews documentation for accuracy.

Prepare and distribute specialized and/or complex documents

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.